Dear community, I recently loaded data in an instance using “easy import” (~ 200 change_requests) --> Easy import Import and data validation were flawless. After a month, we noticed that the change numbers of the manually created changes in the syste...
Ok, I'm going to try to explain this as best I can.I have a flow doing approvals for SCTASKS. I have a subflow that will loop through the SCTASKS and look up information as to whom the approver is. New requirement is that if the Requested for in th...
Hi team,I have a requirement where we have a report and its shown on the basis of one groupby field...requirement is that they want when we show report the groupby field that's shown should have different colors is it possible? Please let me know
Hello, everyone!I'm setting up a dashboard with an Interaction table report to monitor conversations in Virtual Agent. When I notice that a Live Agent leaves the conversation, I manually change the Assigned To to another agent in the dashboard interf...
The Notification Location Affected with the event location.affected is not triggered. When we subscribe this notification in custom notifications the notification should be triggered as per the configuration But the event and notification is not trig...
Hi Community, I have created a change request on 31-01-2025 14:03:50 (31st Jan) and the planned start date is FEB 6. I have performed Risk assessment on 4th FEB. getting the Risk as high and showing the risk condition as "Insufficient lead time". c...
HI Experts,I have a requirement in which i am sending the users with email notification which contains the hyperlink to the record.now the requirement is how to make that link valid for only 1week from that date and time it was sent.ThankYou.
I need to add changes to an existing catalog item -> block the form if the number of subscribers + active requests Teams Premium offer > 200The value 200 must be configurable via a syspropertySet a sysproperty value > number of subscribers + requests...
API Variable should be populated in the following format <Fetch the values from MRVS>: <member[1].email>;;<member[2].email>;;and so on.No. of values in MRVS -> no .of lines in API variable. Name of the MRVS is Members of the distribution list.Please ...
Hi All, We have 4 Date variables in catalog item.Date Out(variable1) should match either 1st MRVS ABC Details - departure_date(variable2) or 2nd MRVS XYZ Details - pickup_date(variable3) or 3rd MRVS PQR Details - date_in(variable4) while submitting ...
Hello,I would like to know if ServiceNow provides an official service status page, similar to Slack Status, where we can check the real-time status of ServiceNow services.Is there an official website where we can monitor the status of ServiceNow serv...
Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this ...
Hi all,I have a requirement involving Table A and Table B. A notification is triggered from Table A, and the user who receives this notification will reply to it. When the reply is received in ServiceNow, I need to create a record in Table B with som...
Hi, I have a widget, 'Average age of open incidents by Group', that uses the ' Average age of open incidents' indicator and the 'Assignment Group' breakdown. The chart only show 10 groups at once but I want to see them all.I know it has data for mor...
Hello, new to ServiceNow scripting. I have very slight experience with scripting, but not much. Anyway, what y user want is I'm currently creating record producers. record producers automatically assign the assignment group based on the (user /requ...
