Hi team,
We are planning to create an automation solution in ServiceNow for processing some specific incoming emails with Excel attachments:
The specific requirements are as follows:
- Extract data from Excel (sheet 2, 1st row as header) attached to email using Email Inbound Action.
- Create a catalog item.
- Generate a Service Request (SR) upon email receipt.
- Attach the Excel file to the corresponding SR.
If similar automation has been implemented in any of the project, please provide your suggestions.
Thanks in advance.
