Exist a way to verify a not audited change?

[RodrigoC]

Hello team, recently one Record's Status was changed to "resolved" but don't exist any log record related to that change, we have verified the History, the sys_audit records, sys_script_execution_history and import_log to verify if it was change manually, via script, import, etc, but not luck.

Exist other way to verify how this change happened?

Many thanks

[Zach Koch]

What do you mean by no luck? Was the table not being audited, or are you saying the change didn't get captured even though it is audited?

[RodrigoC]

Thanks for your soon response @Zach Koch, this is an audited table, but the change wasn't reflected on the history or in the sys_audit table. 

[Zach Koch]

If it was not audited, unless there is a Flow context related link available at the bottom of the page (if this is  a record driven by a workflow or flow), then unfortunately I don't believe there is a way to see what changed it. You'd have to go through any mechanism that could set it (BRs, Client Scripts, etc) and see if there was something that sets that field. You can make changes to a record without it being audited through the use of setWorkFlow(false).

Here is a KB article that describes how that works and how you can test it to see the result.

KB article