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02-12-2025 12:10 AM
I have a workspace list which has a list of Import Sets.
I want my email notification to take me to specific Import set that, it should bring me to the workspace list and expand the necessary Import set group. Kindly assist
Preview of the Email Notification:
I have used the Link option in the editor to put the link.
Solved! Go to Solution.
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02-12-2025 12:39 AM
you can open the workspace list but not the list category and cannot expand it.
Why not take them to that ISET record itself?
Like this in the notification
/now/sow/record/sys_import_set/{sys_id}
Example: You can take them to Incidents->Open or Incidents->All etc
But not the Incidents which is at high level
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
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02-12-2025 12:39 AM
you can open the workspace list but not the list category and cannot expand it.
Why not take them to that ISET record itself?
Like this in the notification
/now/sow/record/sys_import_set/{sys_id}
Example: You can take them to Incidents->Open or Incidents->All etc
But not the Incidents which is at high level
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader