Help with Link to redirect to workspace list from email notification

TashfiqueH
Tera Contributor

I have a workspace list which has a list of Import Sets. 

I want my email notification to take me to specific Import set that, it should bring me to the workspace list and expand the necessary Import set group.  Kindly assist

 

TashfiqueH_0-1739347531289.png

 

Preview of the Email Notification:  

I have used the Link option in the editor to put the link. 

TashfiqueH_1-1739347563650.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@TashfiqueH 

you can open the workspace list but not the list category and cannot expand it.

Why not take them to that ISET record itself?

Like this in the notification

/now/sow/record/sys_import_set/{sys_id}

Example: You can take them to Incidents->Open or Incidents->All etc

But not the Incidents which is at high level

AnkurBawiskar_0-1739349490952.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@TashfiqueH 

you can open the workspace list but not the list category and cannot expand it.

Why not take them to that ISET record itself?

Like this in the notification

/now/sow/record/sys_import_set/{sys_id}

Example: You can take them to Incidents->Open or Incidents->All etc

But not the Incidents which is at high level

AnkurBawiskar_0-1739349490952.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader