Hide Topics on some condition.

Community Alums
Not applicable

Hi All, 

Actually I was trying to hide some topics on selecting some option in VA. 

So here what I did:
1) In properties of Topic

2)In who can access option

3) I have written one script which will make that topic visible only when condition is full filled.

So this is doing its work in a right manner.

But, When VA is asking "is there anything else I can help you with", then also it is hiding those topics, which is not expected.

Scenario:
Lets suppose we are having some service to choose as topic picker, so for one service(example service) I have to hide some topics, so I have given this condition  in properties of all those topics which I have to hide for this service:
if(service !="example service")

return true;

But the problem is:

When VA is asking for anything else for any service selected, its hiding all the topics.

please help.

Thanks

1 REPLY 1

Victor Guzman
Tera Contributor

Hi, hope you're doing good, I'm facing a similar situation, were you able to find a solution on this?