How can I hide the email client template to the user based on the role

Praju_123
Tera Contributor

I have created the 3 email client template for the negotiation table so their is client requirement if the user has role1 then only he will able to see template1 if he have role2 then user can able to see template2 this way all three template will be visible to the user based on role specific how can I acheive this funcationality.

3 REPLIES 3

SumanthDosapati
Mega Sage
Mega Sage

@Praju_123 

This thread has solution to same question.

https://www.servicenow.com/community/itsm-forum/email-client-template-should-visible-to-specific-rol...

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

@Praju_123 

Did the above solution work? If yes, Accept the solution and mark as helpful to close the thread and benefit other readers.

Regards,
Sumanth

Ankur Bawiskar
Tera Patron
Tera Patron

@Praju_123 

See if that link shared by @SumanthDosapati works for you.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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