How can I hide the email client template to the user based on the role
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‎05-14-2025 03:11 AM
I have created the 3 email client template for the negotiation table so their is client requirement if the user has role1 then only he will able to see template1 if he have role2 then user can able to see template2 this way all three template will be visible to the user based on role specific how can I acheive this funcationality.

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‎05-14-2025 03:15 AM
This thread has solution to same question.
Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth
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‎05-16-2025 02:54 AM
Did the above solution work? If yes, Accept the solution and mark as helpful to close the thread and benefit other readers.
Regards,
Sumanth
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‎05-14-2025 03:30 AM
See if that link shared by @SumanthDosapati works for you.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader