How can i restrict file type in the attachment for the specific catalog item

[Anupriya_11]

Hi  All,

I have requirement to restrict .exe and msi file types in the   attachment variable for specific catalog item. Can someone help me on this to how to restrict on this.

Thanks

[Kieran Anson]

Hi,

If you use an attachment variable, you can use the allowed_extensions attribute to control allowed file types within that field.

https://www.servicenow.com/docs/csh?topicname=attachment.html&version=latest 

[Pooja58]

Hi @Anupriya_11 ,

Open the dictionary entry for the attachment variable.

If Variable attributes field is not on the form, edit form view and add it.

mention allowed_extensions=txt;pdf. which all file types you want to allow. and save the changes.

If this answers your query please mark it as helpful/correct

Best Regards,

Pooja

[Ankur Bawiskar]

@Anupriya_11 

you can use approach shared by @Kieran Anson 

If my response helped please mark it correct and close the thread so that it benefits future readers.