How can we automatically populate the Site field value based on the Caller field.

[Ria]

How can we automatically populate the Site field value based on the Caller field for a specific catalog item?

Currently, both the Caller and Site fields are populated automatically. However, if the caller's name is changed, the site value does not update accordingly.

[Ria]

Hi @Ankur Bawiskar 

Both Request on behalf of this user and Site fields are reference fields.

[Ankur Bawiskar]

@Ria 

request on behalf -> refers to sys_user

Site variable refers to which table?

you can use the auto populate feature and no scripting required, it will work even when you change the user

Auto-populate a variable based on a reference type variable (Utah) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ria]

Hi @Ankur Bawiskar 

Site variable refers to location table.

[Ankur Bawiskar]

@Ria 

Then it's simple

You can use the auto populate feature and no script required, it would bring the User's location and populate in Site variable

Auto-populate a variable based on a reference type variable (Utah) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ria]

Hi @Ankur Bawiskar 

In autopopulate, do we need to create a new variable? If yes, then we can't create a new variable. I want to use the existing field Request on behalf of this user.