How is custom table charged?

[Manikandan S1]

The client has ITSM Pro subscription and by default entitled for creating 50 custom tables.

How to determine what is counted as a custom table? Will only tables starting with u_ excluding the tables exempted like mentioned in the snapshot? or will the tables creating under different application scopes starting with x_ also count?

[Community Alums · Accepted solution]

Hi @Manikandan S1 ,

Custom Table Inventory is something that would be account for licensing if any & used by ServiceNow.

Just report on " [ua_custom_table_inventory]":

The number of custom tables you can create depends on the type of product you use. Each product ITSM, HR, CSM comes with a set maximum number of tables. App Engine on the other hand does not have any limit on the number of tables as the goal of App Engine is to create custom applications. So using App Engine, you can have 200 custom tables and each table can not have more than 50 columns.

[Manikandan S1]

Thanks and yes i am aware of this table. But the question is, "Is all the tables mentioned under Custom Table Inventory is chargeable? ". Because i do see tables starting with x_, m2m tables etc., So are those chargeable as well?

[Manikandan S1]

So the correct answer to my question is any table created by an user and not OOTB will be counted as custom table unless it is not extended to one of the tables mentioned in the below link. 

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/custom-table-gu... 

To know exactly the count, You need to take the count from Custom table inventory table.