How to add CC in the notification activity of workflow in ServiceNow

[Arun91]

Hi Team,

I have a requirement to add cc in the notification activity of workflow in ServiceNow. Could some one please help me on that.

Thanks in Advance

[Arun91]

It is working . I need to send an email to the last updated by who updates the asset in servicenow.

[_Gaurav]

@Arun91 
You can use the same syntax by doing small modification

Instead of current you can use the glide object, rest will be same

[Arun91]

This is the code i have used it

var abc = new GlideRecord("cmdb_ci_computer");

    abc.addQuery('sys_id',current.sys_id);

    abc.query();

    while(abc.next()) {

    var def = abc.getValue(sys_updated_by);

    var u = abc.sys_updated_by.toString();

    var xyz = new GlideRecord("sys_user");

    xyz.addQuery('sys_id',u);

    xyz.query();

    while(xyz.next()){

    email.addAddress('cc', xyz.getValue('email'),xyz.getValue('first_name'));

    }

    }

[Arun91]

The above mentioned code is not working could you please guide me

[_Gaurav]

@Arun91 

Try to use the below code, I hope this should work

var abc = new GlideRecord("cmdb_ci_computer");

    abc.addQuery('sys_id',current.sys_id);

    abc.query();

    while(abc.next()) {

    var u = abc.sys_updated_by.toString();

    var xyz = new GlideRecord("sys_user");

    xyz.addQuery('user_name',u);

    xyz.query();

    while(xyz.next()){

    email.addAddress('cc', xyz.getValue('email'),xyz.getValue('first_name'));

    }

    }