How to hide Price Quantity and Total from My Task Page

[saint]

Hi Experts 

I see these price quantity and total when I navigate to My Tasks page using Employee Center to see my approvals. How do i hide this?

[Kieran Anson]

Hi,

You'll need to edit the fields displayed via the to-do configuration details record

1. From the application navigator search for 'to-dos configuration'
2. Select 'Approvals'
3. From the 'to-do configuration details' related list, select the sc_request approval record
4. Edit the field mapping to remove the price

[saint]

Wow Kieran, I never knew about this table and this configuration, thanks for teaching me something new today!

Before I accept this solution, could you help me out with one little thing. I cannot seem to get rid of this fields, there is no option to clear it with a click or similar to other records in servicenow. Am I missing something here? 🤔

[Kieran Anson]

Oh, that's interesting. Never noticed that behaviour. If you have SN Utils installed, you can double click the field label and remove the value.

Otherwise, you can edit via a background script

var gr = new GlideRecord('sn_ex_sp_todo_config_detail');
gr.get('c0b6bb5cc31930105a09f0ad9840dd45');
gr.setValue('field_1' , '');
gr.update();

[Sarthak Kashyap]

Hi @saint ,

I got same problem to your, please check below link.

https://www.servicenow.com/community/developer-forum/how-to-hide-price-quantity-and-total-on-request...

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak