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10-01-2024 04:19 AM
How to hide "Options" on the catalog form when we select 2 fields with type "check boxes" with order one by one.
Solved! Go to Solution.

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10-01-2024 04:40 AM
@pdisrilatha Try to put these checkboxes in different containers and the options text will not appear. If the checkboxes belong in the same container then render engine tries to group them together and adds a label to this group. Best way to avoid this is to put the checkboxes in separate containers, this way grouping won't take place and the text won't show.
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10-01-2024 04:39 AM
Hi @Barath P , I am not creating a variable like options.
here I am creating 2 fields with type checkbox then Onces we are checking on the form it is showing like above image.so we need to hide or delete "Options" on the form. these are fields in backend

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10-01-2024 04:40 AM
@pdisrilatha Try to put these checkboxes in different containers and the options text will not appear. If the checkboxes belong in the same container then render engine tries to group them together and adds a label to this group. Best way to avoid this is to put the checkboxes in separate containers, this way grouping won't take place and the text won't show.
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10-01-2024 04:49 AM
Hi @Sandeep Rajput , you helped me to solve the issue so quickly. Need one more help in Additional comment field should be read only when state is resolved in portal by using ACL we can achieve this. there are few ACL's existing on this, so we need to modify existing one first and can you help me on that.

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10-01-2024 04:54 AM
@pdisrilatha You need to create a write ACL on Additional comment field which will grant the write access of the state is not resolved. Add the required role to it.
For existing ACLs, use Access Analyzer https://docs.servicenow.com/bundle/xanadu-platform-security/page/integrate/identity/concept/explore-... to check which existing ACLs are granting write access on Additional comment field when the state is resolved, once identified you can modify these ACLs to prevent them from allowing write access when the state is resolved.
Hope this helps.
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10-01-2024 04:57 AM
Hi @pdisrilatha
You can create variable of type "Break " and order of this variable should be in between checkbox and other field. I usually name it is as a "formatter". Then create UI policy and hide it.
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Thanks & Regards,
Barath.P