Hello Everyone, I have written a business rule in sc_req_item table. Using it, I want to update the value of a field which in sc_cat_item. u_qty_available_in_warehouse is the field name I want to update. I am attaching the snap of the business rule....
Hi, I have two ServiceNow instances. Both are Vancouver. Let's call them Dev1 and Dev2).I have the same users and roles in both.Final users in Dev1 can read a particular custom table because they have a read-access role on that table.However, final u...
Hi All, I have a table Budget where there is1. A choice field Budget type - Opex, Capex2. Reference field HFM (Referring to HFm company table) has a field Budget type as "Opex, Capex and Both"Now when user selects Opex on Budget table, HFM records wi...
I am looking for the best way to automate a verification process. Th process will allow my catalog item owners to verify that the items are still required and they are still the owner. Any thoughts will be greatly appreciated.
Hi, I am trying to add a variable set to my catalog item, however my requirement is to keep a specific order of fields and unfortunately the variable set order is different. Is it possible to reuse existing variable set and change the fields order w...
I am encountering an issue when executing a flow that creates a catalog task within a requested item in ServiceNow. The process is run by the system and everything works fine when the request is made by an admin, but it fails when the request is made...
Hello Team, I am having Work Order Task to check the "Agent arrive onsite" notification.But unable to test the notification in the Work Order task form, such as which fields we must complete to work this notice.Can somebody help me achieve this?
Hello,How to use the Subscribable box in the notification? If it is selected, how to trigger the notification in the table and to whom the notification is sent?
Hi Everyone, I need to add a CC in the notification activity of a workflow in ServiceNow. Could someone please assist me with this? Thanks in advance.
Hi
Why do I insert or update the record of the child table, and the record of the parent table is also update, but there is no notification that triggers the parent table? (The conditions for insert and update are the same as the notification conditions...
I have the following question.I have a new custom table. This table is inherited from the incident table, and the fields in both tables are all the same. Now we want to trigger notifications in the parent table by updating or inserting data in the ch...
Hello Community I have read the documentation and found the pros of implementing a universal task. Can anyone provide the cons of universal task ? Thank you
I have created a topic in VA which has serveral topic blocks like : ticket status, raise ticket, live agent, knowledge search, sharepoint,etc. Now i am trying to implement NLU with VA. I happen to found that NLU intents are matched with topics and no...
