How to hide reference (i) icon for a field on Workspace, when the field is read only.

[Ramesh Garrepal]

How to hide reference (i) icon for a field on Workspace, when the field is read only.

[Abbas_5]

Hi @Ramesh Garrepal,

Please refer to the below link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714705

If it is helpful, please mark it as helpful and accept the correct solution, In future, it might be helpful for someone to refer to this similar kind of issue.

Thanks & Regards,

Abbas Shaik

[Amit Verma]

Hi @Ramesh Garrepal 

Check for the system property and make it true if it false :

glide.ui.reference.readonly.clickthrough

Thanks and Regards

Amit Verma