How to hide Success Score in Change Tiles

[Amey8]

How do we hide this change scores from Change Tiles in ServiceNow

I tried implementing the solution from https://www.servicenow.com/community/itsm-forum/modify-the-tiles-in-the-change-model-interceptor/m-p... 

Commented the mentioned lines from Macro -- cmu_landing_card

It doesn't seem to work.

[Ankur Bawiskar]

@Amey8 

what debugging did you perform after making the UI macro changes?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Amey8]

Hi @Ankur Bawiskar 

Initially, I was checking in the SOW view. It seemed to be working from the native view, and the Success Score is hidden there.

However, when I checked in the Service Operations workspace view, it’s still showing. Is there a different setting or behavior expected in this view?

[Ankur Bawiskar]

@Amey8 

for workspace a different component might be displaying

You will have to identify that component and then make the necessary changes

If my response helped please mark it correct and close the thread so that it benefits future readers.