How to Request Maintenance schedule from user using service request or other

[cvtelmore]

I would like to request maintenance schedules from system owners but in our organization we have over 900 systems that requires maintenance schedules and I am trying to find an automated way of requesting through ServiceNow with out sending out 900 different emails. Any advice will be greatly appreciated. Thank you in advance. 

[pr3634 · Accepted solution]

hello @cvtelmore 

Here is how you achieve it through the following steps,

• Create a business rule that triggers at specific intervals (e.g., every 6 months) and creates a task or request record for each system owner.
• Assign the task to the respective owner and include instructions on how to update the maintenance schedule.
• Notify the system owners via email when the task is created, linking them directly to the task in ServiceNow.
  
  Pl let me know for further clarifications!
  Thanks, Regards

[HIROSHI SATOH]

Is what you want to achieve to automate the process of 900 schedule registration requests?

I think you can initially register 900 schedules by importing them, and then configure ServiceNow notifications to only notify systems that have not registered a schedule by the specified deadline.