I want to have a Catalog /record Producre that open just like CMDB CI one

Prateek1 · yesterday

I want to have a Catalog /record Producre that open just like CMDB CI one, i can call this any one or have directly linked this to ESC

CFrandsen · yesterday

Seems like you want an interceptor 😉
- This post should give you what you need:
Solved: How to use interceptors - ServiceNow Community

TLDR:

Navigate to All > System Definition > Interceptors.

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CFrandsen · yesterday

Re-reading the original question; you might be looking more for the "Service Catalog Wizard":
Docs: Creating a Service Catalog Wizard
Also answered in: A Quick Guide to Adding a Wizard Section to a Cata... - ServiceNow Community

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