I want to understand permission in knowledge base. How hierarchy of permissions works in Servicenow

RoliTripa
Giga Expert

I want to understand how permissions are assigned for knowledge base and it's article. 

Modern SN permissions use user criteria to restrict a users’ view and contribute access to knowledge articles, catalog items. List of SN groups, user members of these groups to qualify for this criterion. Groups are used to bulk assign roles to users. Groups can have a parent group. The members of the child group are not members of the parent group. I want to know if it is really the case ?

1 ACCEPTED SOLUTION

SANDEEP28
Mega Sage

@RoliTripa Refer below support article for each of property. Each property explained very well in these articles.

 

  1. glide.knowman.search.apply_role_based_security https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824545
  2. glide.knowman.block_access_with_no_user_criteria

         https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0820679

       3. glide.knowman.apply_article_read_criteria

           https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0966771

 

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3 REPLIES 3

SANDEEP28
Mega Sage

@RoliTripa Go through below article and it will answer all of your questions

 

https://www.servicenow.com/community/knowledge-management-articles/knowledge-management-faq/ta-p/232....

 

https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/knowledge-manage...

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !! 

RoliTripa
Giga Expert

Thank you for your response @SANDEEP28 

 

I want to understand more about these 3 system properties 

 

  1. glide.knowman.search.apply_role_based_security 
  1. glide.knowman.block_access_with_no_user_criteria 
  2. glide.knowman.apply_article_read_criteria 

I build a search solution , if we do not honor these system properties. what data leak scenarios we can expect. 

SANDEEP28
Mega Sage

@RoliTripa Refer below support article for each of property. Each property explained very well in these articles.

 

  1. glide.knowman.search.apply_role_based_security https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824545
  2. glide.knowman.block_access_with_no_user_criteria

         https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0820679

       3. glide.knowman.apply_article_read_criteria

           https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0966771

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!