Integration Check

ARAVINDA11
Tera Contributor

@Sohail Khilji  @Dr Atul G- LNG  @Ajay1195 @Community Alums  or anyone else please help me

 

integration with SAP HR via batch job that loads manager/department/business unit.

 
Where are the ways we can Check the Integration set up is already there are not for SAP HR
 
what is the batch job is it scheduled job
 
2 ACCEPTED SOLUTIONS

To confim, there are lof of attributes which needs to be checked. With limited access to your instance its hard to estimate it. i hope you understand... i have given my check points earlier...


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yes it is doing so...

good catch


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14 REPLIES 14

To confim, there are lof of attributes which needs to be checked. With limited access to your instance its hard to estimate it. i hope you understand... i have given my check points earlier...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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Thankyou for your support

Sohail Khilji
Kilo Patron
Kilo Patron

HI @ARAVINDA11 ,

 

If you want to confirm if the integration exist or not you can simply check 2 areas.

1. Check for credentails table to see if there is any creds for SAP HR (as auth is important for any integration this will clear if the integration exisit.)

2. Go to rest API messages module / flow designer check for SAP HR realted records or activities  to confirm if the integration exisit.

3. Check for schedule job module in script field search for end points of SAP HR.

4. Check in workflow modules (flows) to see if the integration is triggered in workflow.

 

i hope this helps...


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@Sohail Khilji  I found it they created a custom table called file import schedule with the selection of mid server

 

please check attachment below can you please confirm how the system Servicenow is reading the changes and importing into servicenow based on the SAP changes is it because of MID server doing the job or any automation is involved

ARAVINDA11_0-1710758833638.png

 

yes it is doing so...

good catch


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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