Knowledge base and flagged articles in mobile

[badateja007]

How to Flag an article and where to see flagged articles in now mobile application. Do i need to enable any feature or any plugin?

[Samaksh Wani]

Hello @badateja007 

To enable flag feature, use below properties

glide.knowman.show_flag

glide.knowman.show_flag.roles

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[badateja007]

Hi Samaksh,

Thanks for the reply. What i exactly need is...

As an agent if i see tasks assigned to me in now mobile app, I am able to see the articles attached to the task but i can't see the flag option to flag  that article in mobile.

[Samaksh Wani · Accepted solution]

Hello @badateja007 

Try enabling the properties which i mentioned above.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Edward Rosario]

@badateja007 what type of mobile are you using? android? apple?  Using I can see the actions tab, and even see the flag article option, but clicking on it does nothing.