list collector in catalog item

[DhanashriP]

I am using list collector for a field which reference to cmdb_ci_service table and setting these services in description of RITM using flow designer.

I am able to select multiple services in field but when the request is submitted, description field is not getting updated.

[Zach Koch]

Have you looked at the flow execution after running it? It will provide details, such as the runtime value of your variable, which could help narrow down what is happening.

[DhanashriP]

Hi, 

Thank you for response.

Yes, I check the flow execution. I am able to see variable values in first get catalog variable action, in next step action which is update record there it is not coming up.

[OlaN]

Hi,

Is this something that you have changed and republished the Flow?
If there are changes made, the effects will not show on older Flows executing the old Flow configuration, you will need to trigger the Flow again (after publishing it again) to see the changes made.

By the images provided it seems you have something wrong in the config, since the Descriptions field does not contain either the hard coded text "Services names:" or the data from the Flow data picker.

Another detail, if the detail on the Flow data picker is from a list collector value, it will not show the names from the records, but the values (which are the sysIDs of the records), so you might need to convert the data first.

[DhanashriP]

Thanks for response!
I did republished the flow, still not showing the values.

I want to populate those list collector value in description, looking for approach to implement that.