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CAD Certificate

I have completed my ServiceNow CAD certification in march 2022 but it is not reflecting on the portalwhat should i do??25108254

sakshijaina by Kilo Contributor
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Termination Workflow

I am curious if what I am thinking is possible.  Imagine this scenario.  An employee is hired.  Their manager puts in an Access Request for their Active Directory account.  A week later puts in an Access Request for Adobe Product.  A month later, put...

OLA Configuration

Very similar to this post - For SLA/OLA, when priority changes our sla/ola tim... - ServiceNow Community We have a requirement for OLAs to be configured for request and incident as such that each assignment group has their own OLA for when a ticket a...