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Forum Posts

Unable to add fields in form designer servicenow.

I'm trying to add/remove fields from accounts table "Case" view using form designer and form layout. But I'm unable to save the edits made, I'm in correct "customer service" scope, I'm able to add the fields, but when I click save, the error is getti...

Task

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5team members. These team members are working on many tasks, but the manager cannot see any taskson the Service Desk > My Groups Work list. What could ex...

RizwanaS by Tera Contributor
  • 381 Views
  • 2 replies
  • 0 helpfuls

Resolved! Update set for new catalog item

I had to create a new catalog item but forgot that when I start a new catalog item, I don't need to create an update set for it, but I had created an update set and then followed the steps we use to create a new Catalog Itemm as outlined below. We do...

Mike LHCG1 by Tera Contributor
  • 1608 Views
  • 3 replies
  • 2 helpfuls