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05-23-2025 04:35 AM
Hi Team,
I have a requirement like below,
When manually populating a Location reference field on Incident form and in all views (including SOW), the type ahead search should do an automatic "contains" search without requiring an asterisk to find the right location
How to achieve this.
Regards,
Abhilasha G T
Solved! Go to Solution.
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05-27-2025 05:39 AM
that's what is mentioned in the link I shared above.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-27-2025 09:33 PM
Hi Ankur ,
yes, before going to user preference need to disable the system property firt.
Regards,
Abhilasha G T
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05-27-2025 10:22 PM
but disabling that property will have instance impact.
Did you only try what's mentioned in the KB?
If it works with only that then property change not required
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-23-2025 05:04 AM