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05-23-2025 04:35 AM
Hi Team,
I have a requirement like below,
When manually populating a Location reference field on Incident form and in all views (including SOW), the type ahead search should do an automatic "contains" search without requiring an asterisk to find the right location
How to achieve this.
Regards,
Abhilasha G T
Solved! Go to Solution.
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05-27-2025 05:39 AM
that's what is mentioned in the link I shared above.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-23-2025 05:02 AM
to do it for your table's field check this
Enable wildcard search (* or contains) condition for reference fields
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-25-2025 09:23 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-27-2025 05:34 AM
Hi Ankur,
Soluion : Need to disable the system property> glide.ui.ref_ac.startswith
need to create one user preference with the name as > cmn_location.autocomplete.contains
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05-27-2025 05:39 AM
that's what is mentioned in the link I shared above.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader