Make all fields ready only except for State field

randallames
Tera Contributor

Hello all!

 

I have the below requirement:

 

When a user accesses an Incident in the State of In Progress, if they are not the Created By user, all fields except for "State" shall be read only.

 

I'm trying to solution this through the use of ACLs.

 

I added a "State is not In Progress" condition for the OOB write table level ACL for Incident.

I also created 2 write ACLs for Incident:

 

Incident.*

State is In Progress AND

Created By is javascript:gs.getUserID()

 

Incident.State

No condition

 

I figured this would work, but it isn't. Can someone please assist me with this problem? Thank you!

6 REPLIES 6

Runjay Patel
Giga Sage

Hi @randallames ,

 

acl should work, get me the screenshots of your both acl.