NLU not detecting intent due to users teams language settings

[mohammedghouse]

Hello All, 
Can anyone please help me out to setup NLU default input language as English irrespective of the users Teams language settings .  
NLU is not predicting the Intent due to users teams language settings. 
NLU Model (Virtual Agent NLU Model (English)) is configured to support only English language.
When users are having a different language settings in their teams app then the NLU fails to predict the Intent, even user is providing the input in English and its going to Fallback Topic, because NLU is not able to process the request if locale language is not "en".
This appears to be because the system is interpreting the language based on the Teams settings, not the actual language of the input text.

Thank you all in advance
Mohammed Ghouse

[GlideFather]

Hi @mohammedghouse,

are any of your users using other language than EN?

If no, you could set the language as a default value in the topic.
If yes, then let's go find some solutions..

[mohammedghouse]

Hi @GlideFather 
Thanks for your response.
Yes, we have global users they are using different languages other than english, if user triggering topic manually(Help topics) its working, but we  have most of the scenarios NLU will predict the Intent and triggered the Topics here its getting failed. 
Thanks