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12-12-2023 05:07 AM
i need help!!!!!It doesn't work for me, the condition is this: Notifications that need to be sent to supporters will be sent to the supporter himself (Assigned to), unless the field is empty and then it must be sent to the entire group (Assignment group.) I created event, business rules and notification

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12-12-2023 05:13 AM
Hi @yardenKrispel ,
Can you try gs.eventQueue instead gs.eventQueueScheduled
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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12-12-2023 05:20 AM
Can you write down his whole line for me?
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12-12-2023 05:26 AM
why is not it working?
I created an event in addition to Business and wanted to connect it to notification and it gives me an error
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12-12-2023 05:53 AM
Hello @yardenKrispel ,
as @Hemanth M1 said, try using gs.eventQueue("commented.Assigned to", current, <user_id/group_id>), check if the name of you event is <commented.Assigned to>. Check as well if you have selected in the notification in the Who will receive the notification Event parm 1 contains recipient.
I am not sure that gs.eventQueueScheduledScript exists as a method.
Hope that this helps you!
If the provided information answers your question, please consider marking it as Helpful and Accepting the Solution so other community users can find it faster.
All the Best,
Stefan