I tried to configure quick action for catalog item. However its searching catalog items but whenever i am sending it to user its sending only text not linkable card format same like Kb. All the things are configured same like search-kb quick action but for catalog item its not behaving properly.
var api = new sn_search.ScriptableSearchAPI();
var searchContextConfigId = '269812d447946290ef4b91cd436d4365';
var searchTerm = query;
var disableSpellCheck = false;
var facetFilters = [];
var searchFilters = [];
var requestedFields = {
sc_cat_item: ['sys_id','text', 'name','short_description']
};
var response = api.search(searchContextConfigId, searchTerm, paginationToken, disableSpellCheck,facetFilters, searchFilters, requestedFields);
results = response.getSearchResults();
items = results.map(function(result) {
var columns = result.getColumns();
var fields = {};
columns.forEach(function(column) {
fields[column.getFieldName()] = column.getDisplayValue();
});
return {
value: fields['name'],
label: fields['name'],
displayValue:result.getTitle(),
aisDetails: {
title: result.getTitle(),
summary: result.getText(),
detailLabelOne: fields['name'],
detailLabelSeparator: " ",
detailLabelType: "inline",
nextPaginationToken: response.getNextPaginationToken(),
prevPaginationToken: response.getPreviousPaginationToken()
}
};
});
var openedForUser = record.getValue('opened_for');
var filteredItems = sn_snippets.QuickAction.filterReadable(items, 'value', 'sc_cat_item', 'name', openedForUser);
answer = {
items: filteredItems
};
