Redirect particular users to custom portal page

Kruthik M Shiva
Tera Contributor

Hi All,
I have particular set of users (External Users) who doesn't able to login via SS0, so we have created local account to them and given user id and password. Since SSO is enabled, they can login using login.do along with the URL but if they do with that it will be redirected to native view, but I want those users to redirect to the custom portal. So, if anyone has pointers on how to do this, please do share.
Thanks in advance.

1 REPLY 1

Vishwa Pandya19
Mega Sage

Hi Kruthik,

 

Below article should be able to help you out.

https://www.servicenow.com/community/now-platform-blog/6-ways-to-set-up-your-service-portal-for-redi...

 

If my answer helped you in any way please mark it as correct.