Reminder button in incident form (back-office)
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04-29-2025 01:56 AM - edited 04-29-2025 01:57 AM
Need: Reminder Button in Back Office
We want to add a "Reminder" (Notify) button in the back office with these conditions:
- Visible only if the Assignment Group is filled.
- On Incidents: shown on the form, between "Follow" and "Save".
- On RITM Tasks: same position, same condition.
Behavior : Opens a pre-filled email
Tracking: Each reminder is logged in Work Notes, A report will track that
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