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Ralton Stewart
Tera Guru

I need to run a report which will tell me all of my Mac requests in my queue
Am I able to run a report for New Hardware requests containing these variables 'such as 'Business Laptop' and 'Developer laptop' responses

1 ACCEPTED SOLUTION

Appanna M
Tera Guru

Hello,

 

Yes, you can run a report on the sc_req_item table and put some filter condition like item is New Hardware requests and if you expand the Variables then you will see the catalog variables and then you can apply the variables filter and run the report. 

 

Please Mark my Answer as Helpful, if you find this article helpful or resolves your issue.

 

Regards,

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1 REPLY 1

Appanna M
Tera Guru

Hello,

 

Yes, you can run a report on the sc_req_item table and put some filter condition like item is New Hardware requests and if you expand the Variables then you will see the catalog variables and then you can apply the variables filter and run the report. 

 

Please Mark my Answer as Helpful, if you find this article helpful or resolves your issue.

 

Regards,