Scheduled knowledge article reminder notification using flow designer

[MohammedYaseen]

Hi,

I want to send reminder for knowledge article author 90 days before valid to date

From 90 days till expiry date it should send every fortnightly reminder.

If any script available please share, Thanks.

[Ankur Bawiskar]

@MohammedYaseen 

there is already OOTB scheduled job for this "Notification for Article Expiry Warning" which runs first day of each month for articles expiring in the next month.

Remember this is the system property "glide.knowman.enable_article_expiry_notification" should be true

Why you want something extra?

If you want you can have something similar using flow designer.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MohammedYaseen]

Thanks Ankur, As per the customer , they want to send additional reminders to ensure action is taken as these are business critical articles and have to be updated on time without delay

So they want to trigger on 90,75,60,45,30,15,0 days for prompt action

if they action the article with change in valid to date, the notification should stop

[Ankur Bawiskar · Accepted solution]

@MohammedYaseen 

something like this using flow, but please enhance

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MohammedYaseen]

Thanks Ankur, will try this. Appreciate your quick help