service portal

Harshad0405
Tera Contributor

How to display description on service portal

1 ACCEPTED SOLUTION

Chaitali_Vale
Mega Sage
Mega Sage

Hello @Harshad0405,

Please refer below link to display description on service portal:
https://www.servicenow.com/community/itsm-forum/display-description-on-my-requests-page-is-the-servi...

Please mark my reply correct or helpful if applicable.

Thanks,
Chaitali.

View solution in original post

2 REPLIES 2

Chaitali_Vale
Mega Sage
Mega Sage

Hello @Harshad0405,

Please refer below link to display description on service portal:
https://www.servicenow.com/community/itsm-forum/display-description-on-my-requests-page-is-the-servi...

Please mark my reply correct or helpful if applicable.

Thanks,
Chaitali.

Stefan Georgiev
Tera Guru

Hello @Harshad0405 ,

I am not sure where you want to display the description and description from what, but the short answer is that you need to get the description on the server side pass it with the data object and use it in the HTML with {{}} method, there are a lot of corner cases and other ways but this is how the logic flows if we skip the client side.

Hope that this helps you!

If the provided information answers your question, please consider marking it as Helpful and Accepting the Solution so other community users can find it faster.

All the Best,
Stefan