Task form Virtual agent opening in an edit mode.

bekfro
Kilo Sage

When an approver opens the RITM from virtual agent, the form opens what looks like an admin mode with editable fields like Number, Item, and even client scripts and UI Actions are available for view:

bekfro_1-1707764874287.png

 



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What is the best option to avoid this view from opening?

 

 

1 ACCEPTED SOLUTION

bekfro
Kilo Sage

@James Chun I wanted to let you know I did get this figured out.  In the Approvals topic  -> Display task.

 

Updating lines 

bekfro_0-1707916204564.png

Changing line 38 from form to approval...

Thanks for your quick assistance!

 

View solution in original post

5 REPLIES 5

Hey @bekfro

 

Great that you figured it out!

Please mark the thread as 'solved' to close it.

 

Thanks