Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

The Post button next to Additional Comments, in the Notes section on the SC_task form is not showing

DreDay3000
Tera Guru

The Post button next to Additional Comments, in the Notes section on the SC_task form is not showing on open an catalog task form. No seeing any UI Action for this button or any UI Policies that would hide this button. I have also modified the following system properties and formatter:

set the system property to TRUE: glide.activity.compose.can_post_mandatory_fields
modify system property by adding work_notes to the value field: glide.ui.cmdb_ci_service_discovered_activity.fields
create UI Formatter on sc_task

1 ACCEPTED SOLUTION

DreDay3000
Tera Guru

I figured out what the issue was. Work notes and Additional comments were not selected as field to show on the form in the Configuring Activities filter.

DreDay3000_0-1762786737056.png

DreDay3000_1-1762786771397.png

 

 

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@DreDay3000 

please share screenshots.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

DreDay3000
Tera Guru

I figured out what the issue was. Work notes and Additional comments were not selected as field to show on the form in the Configuring Activities filter.

DreDay3000_0-1762786737056.png

DreDay3000_1-1762786771397.png