The Post button next to Additional Comments, in the Notes section on the SC_task form is not showing

DreDay3000
Tera Guru

The Post button next to Additional Comments, in the Notes section on the SC_task form is not showing on open an catalog task form. No seeing any UI Action for this button or any UI Policies that would hide this button. I have also modified the following system properties and formatter:

set the system property to TRUE: glide.activity.compose.can_post_mandatory_fields
modify system property by adding work_notes to the value field: glide.ui.cmdb_ci_service_discovered_activity.fields
create UI Formatter on sc_task

1 ACCEPTED SOLUTION

DreDay3000
Tera Guru

I figured out what the issue was. Work notes and Additional comments were not selected as field to show on the form in the Configuring Activities filter.

DreDay3000_0-1762786737056.png

DreDay3000_1-1762786771397.png

 

 

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6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@DreDay3000 

please share screenshots.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

DreDay3000
Tera Guru

I figured out what the issue was. Work notes and Additional comments were not selected as field to show on the form in the Configuring Activities filter.

DreDay3000_0-1762786737056.png

DreDay3000_1-1762786771397.png