to integrate ServiceNow CMDB with Azure service bus

[anilkumarre]

Need Guidance or referral documents for to integrate ServiceNow CMDB with Azure service bus 

[Vishal36]

Hi @anilkumarre, 

Yes, it’s possible to integrate ServiceNow CMDB with Azure Service Bus, but it depends on what you're trying to achieve—like pushing CI updates to downstream systems or triggering actions in Azure from ServiceNow.

There are generally three ways to approach this:

• Custom scripts/APIs – Using ServiceNow’s REST APIs and Azure SDKs
• Webhooks or Flow Designer – For triggering simple pushes on CMDB changes

If you want a more reliable, low-maintenance, integration setup without writing a line of code, then consider an enterprise – grade integration, sync tool like OpsHub Integration Manager (OIM), a ServiceNow Partner that can help you implement your use case by:

• Syncing CI updates from ServiceNow to Azure Service Bus in real time
• Handling field mappings, transformations, and retries automatically
• Ensuring secure, audit-friendly communication between cloud and ITSM systems
• Avoiding the need to write and maintain custom scripts for every update

This approach saves time, scales better, and reduces the chance of broken syncs later. Let me know if you have questions.

Hope it helps!