UI action with confirmation pop up

[DB1]

Hi All,

I am trying to create a UI action which should create an Incident from RITM form and I need help with showing up a confirmation box which asks for confirmation before proceeding with Yes/No.

If yes, it has to create Incident and If "no" it should stay on the same form/page

I know the below script I drafted below needs a lot of change. Please suggest the some solution for the same.

var ritmTable = current.getTableName();
var ritmSysID = current.getUniqueValue();
var ritmNum = current.getValue('number');


/* Construct comments and work notes
-----------------------------------------------------------------------------------------------------------------------*/
var comments = 'Incident created from ' + ritmNum;

function openinc() {

    var usrResponse = confirm('Are you sure you would like to proceed?');

    if (usrResponse == 'false') {
        return false; //Abort submission

    } else
        gsftSubmit(null, g_form.getFormElement(), 'transfer_incident');

}

if (typeof window == 'undefined')
    runBusRuleCode();

//Server-side function
function runBusRuleCode() {
    var inc = new GlideRecord("incident");

    inc.caller_id = current.request.requested_for;
    //inc.assignment_group = assignmentGroup;
    inc.short_description = current.short_description;
    inc.cmdb_ci = current.cmdb_ci;
    inc.assignment_group = current.assignment_group;
    inc.business_service = current.business_service;
    inc.impact = current.impact;
    inc.urgency = current.urgency;
    inc.description = current.variables.description;
    inc.comments = comments;
    inc.parent = ritmSysID;
    var incSysID = inc.insert();
    var incTable = inc.getTableName();
    var incNum = inc.getValue('number');
    GlideSysAttachment.copy(ritmTable, ritmSysID, incTable, incSysID);
    current.comments = 'RITM converted to  ' + incNum + '. Please use this reference from now on.';
    current.setValue('state', '10');
    var mySysID = current.update();
    gs.addInfoMessage(gs.getMessage("Incident {0} created", incNum));
    action.setRedirectURL(inc);
}

TIA

@Ankur Bawiskar @Anand Kumar P @Runjay Patel @Ravi Gaurav 

[Ankur Bawiskar]

@DB1 

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct as well so that it benefits future readers and also since it's also a correct answer and another way to handle the script.

[Runjay Patel]

Hi @DB1 ,

You below code in UI action. I have tested it working fine. You can change your field mapping.

 function createIncident() {

    var usrResponse = confirm('Are you sure you would like to proceed?');

    if (usrResponse == 'false') {
        return false; //Abort submission

    } else
        gsftSubmit(null, g_form.getFormElement(), 'create_incident');

}

if (typeof window == 'undefined')
    runServerSideCode();


//Server-side function
function runServerSideCode() {

	var ritmTable = current.getTableName();
var ritmSysID = current.getUniqueValue();
var ritmNum = current.getValue('number');



var comments = 'Incident created from ' + ritmNum;

    var inc = new GlideRecord("incident");

    inc.caller_id = current.request.requested_for;
    //inc.assignment_group = assignmentGroup;
    inc.short_description = current.short_description;
    inc.cmdb_ci = current.cmdb_ci;
    inc.assignment_group = current.assignment_group;
    inc.business_service = current.business_service;
    inc.impact = current.impact;
    inc.urgency = current.urgency;
    inc.description = current.variables.description;
    inc.comments = comments;
    inc.parent = ritmSysID;
    var incSysID = inc.insert();
    var incTable = inc.getTableName();
    var incNum = inc.getValue('number');
    GlideSysAttachment.copy(ritmTable, ritmSysID, incTable, incSysID);
    current.comments = 'RITM converted to  ' + incNum + '. Please use this reference from now on.';
    current.setValue('state', '10');
    var mySysID = current.update();
    gs.addInfoMessage(gs.getMessage("Incident {0} created", incNum));
    action.setRedirectURL(inc);
}

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

[Ravi Gaurav]

Hi @DB1 

You can try the below .. I tested and its working

function createIncident() {

var userConfirmed = confirm('Are you sure you would like to proceed?');

if (userConfirmed) {
try {

gsftSubmit(null, g_form.getFormElement(), 'create_incident');
} catch (e) {

gs.error('Error while submitting the form: ' + e.message);
}
} else {

gs.info('Incident creation was canceled by the user.');
}
}