Unable to find the "Azure Active Directory User Mapping" plugin. Can anyone suggest

[Vinay Cherku1]

As a part of ServiceNow for Teams Integration I need to install Azure Active Directory User Mapping as per the Product documentation. But unable to find "Azure Active Directory User Mapping" plugin. Please suggest.

[Bharath Kumar A · Accepted solution]

There is no plugin like that.

For User Provisioning you can directly create a Enterprise Application in Microsoft Azure with Instance Name, Username and password.

Then you have to perform User/Group mapping.

For Teams these are the plugins

1. Glide Virtual Agent

2. Virtual Agent (pack of 4) which has.    

            sn_itsm_nlu

            sn_itsm_va
            sn_pwdreset_va

            sn_managevm_va

3.  Admin Center(sn_admin_center) plugin for teams - needs to be done by the client from the store and updated to the new version.

4. Conversational Integration with Microsoft Teams plugin..

5. Admin Experience Framework(sn_ace) plugin- needs to be updated to the latest version from the store.

6. IT Service Management integration with Microsoft Teams(sn_now_teams_it)

[Vinay Cherku1]

Thank you.