Urgent Help | Want to send Email Notification every hour after P1 Incident creation

[Mayank_Mishra]

Want to send Email Notification every hour after P1 Incident creation until Incident is resolved. after 8th hour wants to add one more recipient for escalation.

kindly suggest how to achieve this.

Thanks in Advance.

[Community Alums]

Hi @Mayank_Mishra ,

Please use the concept :

https://www.servicenow.com/community/incident-management-forum/check-if-p1-inc-is-being-updated-evry...