Virtual agent if option in incident

[Yahav Mor]

Hi ,

I need to do if the assigned to in incident  is empty  go to 'no' and end else go to yes 
how I can do if in virtual agent  and take from the form ?

[Mark Manders]

The condition on your 'no' needs to be adjusted to 'incident.assigned_to = empty'. With only this screenshot, it's unclear where you are defining the incident itself.

[Yahav Mor]

How and where I need to put it??

[Mark Manders]

The condition on your 'no' needs to be adjusted to 'incident.assigned_to = empty'.