‎02-01-2024 03:45 PM
How can you see what is being asked of virtual agent by site that it is placed on? (we have VA deployed on 19 sites)
How can you see what is be addressed through self-service and being resolved on each site?
‎02-01-2024 07:42 PM
Hello @Jenn2,
Please refer to the link below:https://www.servicenow.com/community/virtual-agent-nlu-forum/building-reports-for-virtual-agent-data...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.Thanks & Regards,Abbas Shaik
