Hi Nisha. If I'm understanding this correctly, you're hoping to change the visibility of a UI action based on the record's state. First, you'll need to identify the integer value for the relevant states.
For instance, out of the box, the incident table's states are as follows:
New = 1
In Progress = 2
On Hold = 3
Resolved = 6
Closed = 7
Canceled = 8
(These can be viewed by navigating to any incident, right clicking the 'state' field, and viewing its dictionary record. In the related list module at the bottom, sort by 'table' incident, and there you go.)
Here we also have a related list, called Dictionary Entry Overrides. Navigate to the override for the incident table and you'll see this screen.
We're almost to your solution now. Let's navigate to System UI -> UI Actions. Sort by table 'incident', then find your 'Update' UI Action. Then add this setting
Because the dictionary override has associated the states 7 & 8 with 'closed', our script reads for 'closed' states, then adjusts the visibility of the UI action accordingly.
If this helps, please let me know!
