Wanted to disable this new button from CMS Workspace for time card
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03-24-2025 02:10 AM
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03-24-2025 09:56 AM
Hello @devarshkhed
Reference: https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...
Navigate to All > Declarative Actions > Related List Actions (Table: sys_declarative_action_assignmen)
Click Advanced view and set the Client condition as table is not sn_customerservice_case
Search for New. In my example below, I have searched for Add.
Sharing an example:
Before:
After:
Hope that helps!
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04-01-2025 03:03 PM
Hello @devarshkhed
I just found the solution which I posted here: https://www.servicenow.com/community/csm-forum/unable-to-hide-new-button-on-related-list-in-csm-work...
Hope that helps!