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Wanted to disable this new button from CMS Workspace for time card

devarshkhed
Tera Contributor

‎03-24-2025 02:10 AM

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Vishal Jaswal
Giga Sage
Giga Sage

‎03-24-2025 09:56 AM

Hello @devarshkhed 

Reference: https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work... 
Navigate to All > Declarative Actions > Related List Actions (Table: sys_declarative_action_assignmen)


VishalJaswal_2-1742835058739.png

 

Click Advanced view and set the Client condition as table is not sn_customerservice_case

Search for New. In my example below, I have searched for Add.

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VishalJaswal_3-1742835286056.png

 



Sharing an example:

Before:

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After:

VishalJaswal_1-1742835036033.png

 

 


Hope that helps!
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Vishal Jaswal
Giga Sage
Giga Sage

‎04-01-2025 03:03 PM

Hello @devarshkhed 

I just found the solution which I posted here: https://www.servicenow.com/community/csm-forum/unable-to-hide-new-button-on-related-list-in-csm-work... 


Hope that helps!
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