What steps are involved in activating Line-manager approval through a variable in Service Portal?
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‎03-10-2024 11:35 PM
Identify Variable Triggers: Determine which variables in the Service Portal will act as triggers for Line-manager approval.
Configure Approval Rules: Establish rules specifying under what conditions Line-manager approval is required based on the variable inputs.

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‎03-10-2024 11:45 PM
Hi @MateoH ,
Please refer to the solution: https://www.servicenow.com/community/developer-forum/how-to-trigger-line-manager-approval-from-a-var...

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‎03-10-2024 11:59 PM
Hi @MateoH the line manager approval will always be the requested for user manager's approval, based on that you can determine conditions whether you need to trigger the approval, you can use Flow Designer with low code approach to send approvals
the below is the exercise on that
Harish