Workflow - Integration
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09-10-2024 10:14 PM
Hello Everyone ,
I have a requirement where I want to integrate with 3rd party . This is bi-directional integration and 3rd party has provided us with tokens .
So on change table I have created a field called as is it 3rd party enabled if yes then one test-A task should be created. Now when build task opens now the change should be created in 3rd party .Once the build tasks are completed, the change testing tasks will move from pending to open and then another request is made to 3rd party to update the status of change to testing . Also the test cases will be carried out in 3rd party and once completed it will send link to ServiceNow and now rest flow should be executed in ServiceNow.
How do I proceed with this requirement ?
I have created REST message further I dnt know how to proceed as this includes workflow .
Please help .
@Community Alums
Thanks
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09-10-2024 11:16 PM
Hi @harry24 ,
Checkout below article, for references to set this up:
ServiceNow to ServiceNow Bidirectional Integration
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09-10-2024 11:20 PM
Thanks for prompt reply , I will go through the links provided