Can't install Slack integration on PDI

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08-30-2023 01:15 AM - edited 08-30-2023 01:22 AM
I'm attempting to set up Slack as a messaging client for Virtual Agent but can't get past the initial install page.
I have the necessary plugins installed, so can see the following;
After clicking "integrate with now virtual agent" a new tab opens with an about:blank page.
Popups are enabled for the site but I am seeing the following error in the log and on screen.
So I'm assuming that I've missed a step or the plugin is not correctly installed. Any clues?
- Labels:
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Integrations
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Slack
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Virtual Agent
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08-30-2023 02:02 AM
Please make sure that you've installed this plugin ServiceNow IntegrationHub Installer. You can install this Your instance action-> Active plugin.
Please make the answer as helpful, if helped you accordingly.
Thanks,
Hari

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08-30-2023 02:10 AM
Integration Hub plugins are already installed and working.
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08-19-2025 04:16 AM
Any update on this?
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08-19-2025 04:29 AM
Do you have slack installed in your machine?
Ideally when you do it for your org, your slack admin approves or give you the access to approve