Can't install Slack integration on PDI

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08-30-2023 01:15 AM - edited 08-30-2023 01:22 AM
I'm attempting to set up Slack as a messaging client for Virtual Agent but can't get past the initial install page.
I have the necessary plugins installed, so can see the following;
After clicking "integrate with now virtual agent" a new tab opens with an about:blank page.
Popups are enabled for the site but I am seeing the following error in the log and on screen.
So I'm assuming that I've missed a step or the plugin is not correctly installed. Any clues?
- Labels:
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Integrations
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Slack
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Virtual Agent
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08-30-2023 02:02 AM
Please make sure that you've installed this plugin ServiceNow IntegrationHub Installer. You can install this Your instance action-> Active plugin.
Please make the answer as helpful, if helped you accordingly.
Thanks,
Hari

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08-30-2023 02:10 AM
Integration Hub plugins are already installed and working.
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3 weeks ago
Any update on this?
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3 weeks ago
Do you have slack installed in your machine?
Ideally when you do it for your org, your slack admin approves or give you the access to approve
Raghav
MVP 2023