Can't install Slack integration on PDI

Aidan
Tera Guru

I'm attempting to set up Slack as a messaging client for Virtual Agent but can't get past the initial install page.

I have the necessary plugins installed, so can see the following;

Aidan_0-1693383720067.png

 

After clicking "integrate with now virtual agent" a new tab opens with an about:blank page.

 

Popups are enabled for the site but I am seeing the following error in the log and on screen.

Aidan_1-1693383225368.png

So I'm assuming that I've missed a step or the plugin is not correctly installed.  Any clues?

8 REPLIES 8

Hari Prasath
Tera Guru

@Aidan 

 

Please make sure that you've installed this plugin ServiceNow IntegrationHub Installer. You can install this Your instance action-> Active plugin.

 

Please make the answer as helpful, if helped you accordingly.

 

Thanks,

Hari

Integration Hub plugins are already installed and working.

Sadashiv H
Tera Contributor

Any update on this?

RaghavSh
Kilo Patron

Do you have slack installed in your machine? 
Ideally when you do it for your org, your slack admin approves or give you the access to approve 


Raghav
MVP 2023