Can you import the intents in servicenow instance from an excel sheet

snehasaran
Tera Expert

Can you import the intents,utterance, entities in servicenow instance from an excel sheet?

1 ACCEPTED SOLUTION

Aside from labeled entities, yes. 

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Victor Chen
ServiceNow Employee
ServiceNow Employee

In the San Diego release, we now have out-of-box capabilities to import models from CSV. 

Hi @Victor Chen , so will we be also able to import models,intents,utterances and entities from excel(xlxs) file in Sand Diego release?

Aside from labeled entities, yes. 

Also is there any document for reference for San Diego release for information about this?