Dynamic translation error message

[kafley_monami]

Hello,

I have configured the Dynamic translation in my test instance(for testing purpose), and it works fine with Microsoft Translation after configuring the Azure credentials.

The problem I currently face is that: I have the translator button next to the UI field box but I get the attached error message.

"Unable to translate"

Can some one tell me how to achieve:

Along with Connection URL & Credentials, please populate the value of the connection attribute 'Ocp-Apim-Subscription-Region' with the   location value that customer has selected. 

Google search gave this clue but I want to know how can I select the customer location to the attribute 'Ocp-Apim-Subscription-Region'?

Any leads will be much appreciated.

TIA,

Monami

[dss]

Hi,

I set Ocp-Apim-Subscription-Region to westeurope, still no luck. I get error "sorry! dynamic translation is not working now " on portal on Virtual agent

[SohamTipnis]

Hi  @kafley_monami,

Have you installed the Internationalization plugin, which is the core plugin for translation? If not, then install this plugin; this will help you to translate.

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10